Hilton Houston Post Oak by the Galleria

I liked the property because the location was very nice and quiet , walking distance to the Galleria mall and the Waterwall. The staff was very accommodating……I was staying on the 13th floor (executive floor), so I don’t know if that had anything to do with it? However, the pool (2nd floor) was nice and quiet and I spent a few hours there each day. I did note that there were rooms that had sliding doors and a seating area that was surrounding the pool area, so I thought those rooms would have been nice to stay in. Also the Astros won the Superbowl the nights I was there, so the downtown area was madness and horrible (we visited to go to a wedding there), and so we were very glad NOT to be staying in the downtown area.(about 20 min away). Also we noted that the downtown and surrounding areas had many many homeless , bums etc, so that was kind of scary for us. ( it was our first visit to Houston and/or Texas so we weren’t that impressed honestly lol. ( I was traveling with my 20 yr old son for the wedding ).

Cleanliness, great views, and big pool. Breakfast was great. The bar was also good

Our first room was in a very noisy area and they moved us quickly. Everyone we encountered - from the valet staff, to check in, to the breakfast buffet staff- was so kind, helpful, and happy. My husband said it is the best customer service he has ever received. The beds were also very comfortable and the rooms very clean. We will definitely stay there again.

Great location. Starbux inside. Large room. Comfortable bed. Nice staff. A special Thank you to Francisco , the bellman.

Staff was really nice. Fancy hotel for the price. Great views of the city. Really close to the galleria.